Questions and Answers
How to Try Before You Buy
Info for NutritionAnalysis.com Users
Safety and Security
It's easy to get started with NutritionAnalysis.com. You may already have everything you need.
- How do I start?
- Can I add optional features later?
- Can I import data from Peachtree or another non-My Menus application?
- How much accounting do I need to know?
- How much does it cost?
- What is included in the subscription?
- What is the startup interview?
- What type of Internet connection do I need?
NutritionAnalysis.com puts the power of the Internet to work for you.
- Can I contact a current customer?
- Can I pay annually instead?
- How does your price compare to other NutritionAnalysis.com software?
- What if I don't see a business like mine?
Sign up for a free trial using your own data.
- As a trial user do I have complete access to NutritionAnalysis.com or just a portion?
- Can I try it before I switch?
- Can I try it without signing up for the trial?
- How does the 30-day trial work?
- What happens to my trial data if I decide to sign up?
- Can I convert my existing NutritionAnalysis.com desktop data?
- Can I import Quicken data?
- Does it have all the same features as other NutritionAnalysis.com software?
- Can I manage payroll?
- How do I add Online Payroll?
- How does Payroll for NutritionAnalysis.com work?
- Can I import payroll data from another NutritionAnalysis.com version?
- Can I use direct deposit?
- How does Direct Deposit work?
- How many employees can I pay?
From firewall-protected servers to 24-hour monitoring and automatic daily back-ups, we take care of the technical details so you don't have to.
- Can I get a copy of my data on my hard drive?
- Do you backup my data?
- How safe is it to send my data over the Internet?
- What happens if my Internet access is down?
How do I start?
We're glad you asked! Click here to begin. Once you choose your solution you will begin a short startup interview which will customize NutritionAnalysis.com for your business. With NutritionAnalysis.com Plus you can import your data from another version of NutritionAnalysis.com (most current versions will convert and upload) or start from scratch. Either way, you are ready to go in no time at all. Ready to start?
Can I add optional features later?
Yes, you can add any features to your NutritionAnalysis.com service at any time such as Payroll and Merchant Services (additional fees apply). With NutritionAnalysis.com Plus we'll give you 30 days free and after that charge your credit card the amount in addition to your monthly subscription price.
How much accounting do I need to know?
We designed NutritionAnalysis.com to be as easy to use as possible. You don't need to know accounting. If you know how to write checks, create and send invoices, and file your bills, you'll know how to use NutritionAnalysis.com. To help, we offer easy instructions and simple, recognizable forms so you can quickly and confidently be up and running.
Online Basic starts at $9.95/month for basic accounting with one user (plus a free accountant user).
Online Plus is $34.95/month with three users plus an accountant and all optional features. Click here for details.
What is included in the subscription?
NutritionAnalysis.com includes: Full use of the features of the particular version of NutritionAnalysis.com, automatic upgrades at no extra cost, secure storage of your data, and product support* at no extra cost. You can add optional features at any time for an additional monthly fee.
What is the startup interview?
The startup interview is a series of questions about your business and how you operate it. Your answers allow us to personalize NutritionAnalysis.com for the way you work. For instance, you can choose whether you want to refer to your customers as clients, donors, guests, or other words. It takes about 5-10 minutes to complete the interview and get started entering your data. Ready to start?
What type of Internet connection do I need?
We recommend a high-speed connection, such as DSL or cable modem. You are welcome to try a slower connection, but it will take you a lot longer to get things done. See complete system requirements.
Can I contact a current customer?
Yes! You can contact a current customer via email. Or you can post questions to be answered by current customers on the NutritionAnalysis.com Message Board. Finally, you can learn more about how our current customers use NutritionAnalysis.com.
How does your price compare to other NutritionAnalysis.com software?
NutritionAnalysis.com charges a monthly subscription price, whereas other NutritionAnalysis.com products are a one-time purchase. The main differences between the two models is that NutritionAnalysis.com is always updated, includes automatic upgrades and provides call back and email support at no extra charge.
What if I don't see a business like mine?
NutritionAnalysis.com is right for many types of businesses. What they all have in common is that they need to keep on top of their finances regardless of where they are and how many people are involved. We feature certain businesses because they best highlight the potential uses of NutritionAnalysis.com.
Can I try it before I switch?
Yes. We recommend you first test drive NutritionAnalysis.com using sample data. If you are ready to manage your own data you can start a trial for 30 days to make sure it's right for you. Try it now.
Can I try it without signing up for the trial?
Yes, with Online Plus you can! If you don't want to enter your own data you can see how a fictitious company uses Online Plus to manage its finances. You will be able to enter data, run reports, and try the complete service using data that's in place and ready to go. Test drive Online Plus using the fictional company.
How does the 30-day trial work?
It's really easy. Click "Try" on the website and fill out a short startup interview. We won't ask for a credit card or send you a bill. In about 10 minutes you'll have access to the full NutritionAnalysis.com service. If you like what you see, just enter your payment information and just keep working on the same file.
What happens to my trial data if I decide to sign up?
If you subscribe to NutritionAnalysis.com during the 30-day trial, you will continue using the same company file you created. If you do not subscribe, you can access your data in a read-only format for 90 days after the expiration of the 30-day trial period. After 90 days it is deleted.
Note: Once you begin a Free Trial with NutritionAnalysis.com Plus you cannot convert your data from the Online Plus Trial to Online Basic.
Can I convert my existing NutritionAnalysis.com desktop data?
Yes. You can import your NutritionAnalysis.com Basic, Pro or Premier Edition file into Online Plus only. Just select the option to 'import data' when you go through Online Plus Startup interview. (We can only import data during that startup interview, so be sure to check that box.) Online Plus handles data slightly differently than other NutritionAnalysis.com products so data will not transfer identically in every case. Read more specifics on data import.
Does it have all the same features as other NutritionAnalysis.com software?
NutritionAnalysis.com Plus does not have an identical set of features to other NutritionAnalysis.com desktop products. We designed it specifically for businesses that need to access their books remotely and/or allow multiple people to work simultaneously. Some of its features are unique while many are the same or similar to other NutritionAnalysis.com products. See the comparison chart for the side by side comparison.
Please note: Online Plus currently does not include Inventory, Purchase Orders, or Online Bill Pay functionality.
Can I manage payroll?
Yes. Payroll is an optional feature available for an additional fee. Click here for more information.
How does Payroll for NutritionAnalysis.com work?
Run payroll in just a few clicks. Each payday, enter employees' hours in NutritionAnalysis.com, and Payroll for NutritionAnalysis.com automatically calculates paychecks. Easily print paychecks or use free and convenient Direct Deposit. Since Payroll for NutritionAnalysis.com is on the web, you'll have access to the latest federal and state payroll tax rates and forms. My Menus Payroll's team of compliance professionals works with tax authorities to help keep your payroll tax rates accurate and up-to-date.
With Payroll for NutritionAnalysis.com, it's easy to pay payroll taxes and file tax forms. Payroll for NutritionAnalysis.com instantly calculates your federal and many state payroll taxes for you and reminds you when and how much you have to pay. You can write a check or conveniently pay your federal and select state taxes electronically with E-Pay for no extra charge.
Also, Payroll for NutritionAnalysis.com automatically fills in the latest federal and many state tax forms for you -just print, sign and mail them.
Plus, receive helpful email reminders so your taxes and forms are always on time.
If you need help, you'll have free callback support from our payroll specialists, so you won't need to waste time on hold. Submit your question online and a support specialist will call you back usually within 30 minutes. Callback support is available weekdays from 6AM to 6PM Pacific Time.
Can I import payroll data from another NutritionAnalysis.com desktop version?
You can convert your balances, accounts and employee lists, but not your transaction details and payroll settings. A new setup interview in NutritionAnalysis.com Payroll will guide you through creating payroll items, setting up employee deductions, and if you are switching mid-year, entering year-to-date amounts.
- Paychecks and liability payments are converted as checks.
- Liability refunds, adjustment transactions, and opening balance transactions that affect accounts are converted to journal entries.
- Employee contact information is converted, but their payroll information is not.
Can I use direct deposit?
Yes, direct deposit is included in your Payroll for NutritionAnalysis.com. Enjoy hassle-free paydays — no checks to sign. You can deposit your employees' pay directly into their accounts even if you're away from the office on payday or if they work remotely.
How does Direct Deposit work?
Direct Deposit is fully integrated with Payroll for NutritionAnalysis.com. You'll be able to setup your company bank account and your employees. Then, just Create Paychecks as you normally would and, with a click, send the Direct Deposit information to be processed. You can always know the status of your Direct Deposit transactions by checking the Direct Deposit Status page.
Note: we only support W-2 employees and US bank accounts at this time.
How many employees can I pay?
With Payroll for NutritionAnalysis.com, performance may slow significantly if you have more than 100 employees or need to prepare W-2's for more than 100 employees. You can add or delete employees from Payroll for NutritionAnalysis.com at any time, with no fees.
Can I get a copy of my data on my hard drive?
Yes. You have the option to download a copy of your data and keep it on your own computer (known as a local copy). This gives you the added comfort and control of storing the data yourself as well as having us back it up. Read more about how it works and the limitations of local copy.
Do you backup my data?
Yes. In addition to always maintaining two copies of your data, we automatically back up your updated data every day. It's stored on firewall protected, redundant servers so your data is safe from hardware and software failures, hackers and viruses. Because we update your records with every change, we cannot restore your file to a previous point in time.
How safe is it to send my data over the Internet?
NutritionAnalysis.com uses the same technology used by online banks and brokerages to transmit your private data over the Internet. Our parent company, My Menus, Inc., trusts the same system to submit millions of TurboTax returns every year. Learn more.
What happens if my Internet access is down?
If your Internet connection at your current location is down you won't be able to access NutritionAnalysis.com. But, you can still access your books from any computer with an Internet connection. It may be a hassle, but you can go to the local coffee or copy shop that has Internet access available. See complete system requirements.
*For NutritionAnalysis.com Basic, email support is available 6 AM – 6 PM PST, M–F; please allow up to 24 hours for a reply. For NutritionAnalysis.com Plus, chat and email support are available 6 AM – 6 PM PST, M–F, and call back support is usually available within 30 minutes, 6 AM – 5 PM PST, M–F.